Privacy Policy
At CareerAdvance, we are committed to protecting your privacy. This policy explains how we collect, use, disclose, and safeguard your information.
Last updated: March 1, 2025
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Information We Collect
We collect personal information that you voluntarily provide to us when you register on the website, express an interest in obtaining information about us or our products and services, when you participate in activities on the website, or otherwise when you contact us.
Personal Data
- Name, email address, phone number
- Resume, work experience, educational background
- Company name and details (for employers)
- Job preferences, salary expectations, location preferences
- Profile photos and company logos
Usage Data
- IP address, browser type, device information
- Pages visited, time spent on pages, navigation patterns
- Job search queries and application history
- Feature usage patterns (resume builder, job matching, etc.)
AI-Generated Data
- Resume scores and optimization suggestions
- Job compatibility scores and matching results
- Interview preparation data and performance metrics
- Career path recommendations and skill gap analysis
How We Use Your Information
We use the information we collect for various purposes to provide and improve our services:
- To provide, maintain, and improve our platform and services
- To personalize your experience and deliver tailored job recommendations
- To process your applications and connect you with relevant opportunities
- To power AI features including resume scoring, job matching, and career planning
- To facilitate interview scheduling and communication between employers and candidates
- To send you updates, newsletters, and promotional materials (with your consent)
- To provide employer HRMS features including attendance, leave, and KPI tracking
- To process payments and manage subscriptions
- To detect, prevent, and address technical issues and security threats
- To comply with legal obligations
Disclosure of Your Information
We may share your information with third parties only in the following situations:
With Your Consent
When you apply to a job, your profile and resume are shared with that specific employer. We will never share your data without your explicit action.
Service Providers
We use trusted third-party services for email delivery, payment processing (Stripe), video conferencing (Google Meet), and cloud hosting. These providers are contractually obligated to protect your data.
Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
Business Transfers
If Career Advance Inc. is involved in a merger, acquisition, or asset sale, your data may be transferred. We will notify you of any such change.
Security of Your Data
The security of your data is our top priority. We implement industry-standard security measures to protect your personal information:
- All data is encrypted in transit (TLS/SSL) and at rest (AES-256)
- Access to user data is restricted to authorized personnel only
- Regular security audits and vulnerability assessments are conducted
- Multi-factor authentication is available for all accounts
- Automated threat detection and monitoring systems are in place
- We follow OWASP security best practices for web application security
While we strive to use commercially acceptable means to protect your Personal Data, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we are committed to protecting your information to the best of our ability.
Your Data Protection Rights
Depending on your location, you have the following rights regarding your personal data:
To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy:
- Active account data is retained as long as your account is active
- Application and hiring data is retained for 24 months after the last activity
- Financial records are retained for 7 years as required by Canadian tax law
- When you delete your account, personal data is permanently removed within 30 days
- Anonymized, aggregated data may be retained indefinitely for analytics purposes
Communications & Notifications
CareerAdvance may send you the following types of communications:
- Transactional: Application confirmations, interview schedules, status updates (cannot be opted out)
- Platform: Feature updates, security alerts, account notifications
- Marketing: Job recommendations, career tips, promotional offers (opt-out available)
- Employer Notifications: New applicant alerts, candidate updates, HRMS reminders
You can manage your notification preferences in your account settings. Unsubscribe links are provided in all marketing emails.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the 'Last updated' date.
For significant changes, we will send you a notification via email or display a prominent notice on our platform. You are advised to review this Privacy Policy periodically.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:
Email: [email protected]
Address: Unit #27, 7025 Markham Road, Markham, ON, L3S 0C2, Canada
We will respond to data protection requests within 30 days.
Your privacy is our priority. If you have concerns, please don't hesitate to contact us.
